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WARRANTY

At Differentials Plus, we want to give you piece of mind on the road and we do by standing behind our repairs with 2-year/24,000 mile warranty.  You can learn more about what is covered and how it works below.

 

In addition, we do work with several Third Party Warranty companies and Insurance companies. There are additional parameter's we must work within with these types of companies so the process is a little different than the typical repair process. 

Differentials Plus Warranty

Third Party Warranty

Differentials Plus Warranty

When you have repairs performed at Differentials Plus, you're covered by Pronto and TECHNET, a nationwide limited repair warranty, that extends across North America, for 24 months or 24,000 miles, whichever comes first.​

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Program Coverage

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  • Air conditioning (A/C), heating (HVAC) and climate control systems

  • Brake system(s)

  • Clutches (clutch component or assembly repair and replacement)

  • Electrical system(s)

  • Emission control system(s)

  • Engine cooling system(s)

  • Electronic engine management (and other on-board computer) system(s)

  • Engine performance services

  • Exhaust system(s)

  • Fuel system(s)

  • Ignition system(s)

  • Other minor repairs

  • Starting and charging system(s)

  • Steering/suspension system(s)

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What Is Not Covered

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Specifically excluded are any repairs involving the removal of the engine, or the replacement or removal of internally lubricated parts and other such repairs as listed below:

 

  • ENGINE

    • Any internal repairs or replacement of internal components, or replacement of engine assembly

  • TRANSMISSION, TRANSAXLES

    • Automatic – any internal repair or component replacement

    •  Manual – any internal repair or component replacementDRIVE AXLE/DIFFERENTIAL ASSEMBLY

  • Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive axle/differential assembly

    • Ring gear, pinion shaft, and related gears

    • Associated bearing with above

    • Pinion seal

  • AUTO BODY, PAINT, MOLDING REPAIR

    • Any repair or materials related to auto body repair work

    • Glass related repairs

  • REPAIRS PERFORMED ON COMMERCIAL VEHICLES

    • with a load carrying capacity greater than 1 1/2 tons

  • TIRES, BATTERIES (excluding hybrid drive and 12 volt Diehard battery replacements)

  • USED OR SALVAGED PARTS

  • PREVENTIVE MAINTENANCE SERVICES (excluding belt and hose replacement)

    • Oil changes, fluid changes, and flushes, wiper blades, filters

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You are responsible for covering the cost of any non-warranty services that you request to be done alongside a warranty service. The warranty will be void if your repaired vehicle is damaged due to abnormal use, misuse, neglect, accident, alteration, or tampering (except by the Facility or its employees). This warranty does not cover repairs or replacements resulting from normal wear and tear. Facility employees and agents do not have the authority to change the terms of this warranty or to make any additional promises beyond those stated in this warranty. 

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How to Obtain Service

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If possible, please return to our location for any warranty-related service. If you are unable to return to the original service center, don't worry. We have an extensive network of auto repair shops ready to assist you. Simply contact the National Warranty Administrator toll-free at (866) 588-0728 to be directed to the nearest TechNet shop for your repair needs.​​

Third Party Warranty

WILL YOU WORK WITH MY WARRANTY COMPANY?

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Differentials Plus’ Policy with Insurance, Extended, Aftermarket Warranty Companies.

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We will be glad to contact your insurance or your Warranty company to see if they will cover the repairs on your vehicle.

The administrative demands of working with 3rd parties are very time-consuming and taxing on our resources. At times, we spend several additional hours on the phone (or on hold) providing all the findings on the vehicle inspection along with all the part and labor details. Following this, there are numerous follow-up calls throughout the repair and finally the completion.

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In some cases, they may send an adjuster out to verify the findings. When the adjuster arrives, we must stop working on another car to allow the adjuster to look at your car on a lift. A typical visit from the adjuster can last anywhere between 30 minutes to an hour and a half. Again, this is very time-consuming and halts a portion of our day.

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We can no longer be the sole bearers of this financial burden. For this reason, we require authorization of our administrative fee of $150.00. This fee is in addition to any diagnostic fees that will be discussed prior to the start of the vehicle evaluation.

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This fee helps to cover the associated cost and resources related to but not limited to:

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  • Calling 3rd party payer

  • Working with the field adjuster/inspector

  • Filing supplements

  • Collecting payment​

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As a gesture of goodwill we will discount the administrative fees by 50% if the Insurance or Warranty company does not authorize the repair. So, the $150.00 administrative fee will be reduced to $75.00. 

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